Yuqing, Zunyi: the effectiveness of cadres' work style is good.
In 2014, the Yuqing County of Zunyi City aimed at “ everything around the top and the top of the performance were ” outstanding issues such as introduction of “ min Kao ” mechanism; launching &ldquo in the whole county; thousands of parents commentary on schools, thousands of patients rated hospitals, ten thousand mass rating organs ” activities, making the masses the &ldquo of evaluation and assessment cadres; leading ” forcing cadres to change their style of work. To improve the efficiency of the organs.
Widening the participation of the masses and upholding fairness, fairness and openness
In the course of the activity, Yuqing County, based on the information of the duties and functions of the evaluation objects, has identified three main evaluation bodies: 1,000 parents'evaluation schools, 1,000 patients' evaluation hospitals and 10,000 people's evaluation organs, and has formulated the key points of evaluation in different categories. They do not engage in “ & ldquo; & all-in-one-pot cooking; & rdquo; & focusing on the content of evaluation; & ldquo; & Four Winds & rdquo; & not astigmatism, which truly reflects the social conditions. Public opinion. At present, 9800 parents, 4500 patients and 12 000 people have participated in the evaluation activities.
In accordance with the principle of fairness, impartiality and openness, and in accordance with the requirements of implementing the main responsibility of building a clean and honest Party style, relevant functional units have studied and formulated five evaluation criteria, namely, compliance with discipline, law-abiding, quality of service, honesty and self-discipline, and scored one by one against the evaluation criteria, so as to truly achieve that the evaluation should be done thoroughly and should be done thoroughly. The results of the review are set to four levels: satisfaction, comparative satisfaction, basic satisfaction and dissatisfaction, e.g. & ldquo; dissatisfaction & rdquo; and the masses should explain their reasons or point out their problems and ask the reviewers to rectify them.
Innovating the way of evaluation, facing problems directly and not evading them
The activities take the form of inviting the masses to directly evaluate in person, making use of network evaluation and special evaluation through open and secret interviews, and carry out evaluation on the evaluation objects around the style, commitment and performance, so as to solicit the opinions and suggestions of the masses in the cluster and face up to the problems and rectify them.
At present, 130 public evaluation activities have been carried out, 360 key departments have been evaluated and more than 1800 suggestions have been solicited; the database of evaluation Representatives has been established by using Yuqing Qingfeng Network and county government portal network, the columns of consultation, complaint and satisfaction evaluation have been set up, the online evaluation methods have been implemented, and the channels of mass evaluation have been widened; and the media platforms such as television and network have been used to enclose the evaluation channels. Around the hot and difficult issues reflected by the masses, we should open up interviews such as “ Media Inquiry into Politics & rdquo; & ldquo; Dialogue Leader & rdquo; and so on, so that the masses can actively supervise the style of government departments and review organs; Establish a real-time evaluation information platform for the masses, and set up satisfaction evaluators in more than 30 service windows, such as county government service hall and township party and government service center, to facilitate the clients to work in a timely manner. Give an evaluation.
The leading departments of the activities take the form of irregular, irregular and non-greeting. They invite political fashion supervisors, service objects and representatives of the masses to conduct direct and in-depth investigations, secret visits and on-site reviews by the participating units. The County rectification office employs 140 people's representatives from counties and towns to conduct 51 surveillance visits to the county social security and provident fund management centers, and criticizes and educates 11 window service personnel for their procrastination. The County supervisory bureau will sort out the evaluation results and the problems reflected by the masses, and give timely feedback to the relevant departments, supervise and solve the problems within a time limit, and accept the supervision of the masses in handling the results.
Strengthen accountability and accountability to promote rectification
The county has promulgated and improved the Provisional Measures for Accountability of Effectiveness Construction Work, Measures for Handling the Work Style of Staff in Organs, and Several Provisions on Improving Administrative Efficiency to provide institutional safeguards for conducting evaluation activities. According to the principles of rewarding, governing the mean and punishing the inferior, the evaluation results are included in the performance evaluation of units and individuals, and the evaluation results are unsatisfactory. The object of intent should be seriously accountable and accountable. Establish and improve the accounts for review, rationally analyze the results of the review, sort out and classify the contents of the review, formulate practical and effective rectification plans, and publish the time limit, target measures and responsible persons of the rectification contents to the masses. At present, the county has sorted out 689 opinions of the masses, investigated 164 problems and rectified 104 cases, with a comprehensive satisfaction rate of more than 96%.
In accordance with the long-term requirements of treating both the symptoms and the symptoms, the evaluation activities should establish eight long-term mechanisms, such as sun-drying style, comparative service, examination business, bright promise and performance evaluation, and build a scientific and democratic evaluation system of the organizational style, so as to promote the construction of the political style in depth. For example, in the evaluation activities, the county people's hospital formulated and perfected more than 10 rules and regulations, such as medical ethics assessment, reward, punishment and one-day list system of patients'hospitalization, 30 measures for the convenience of the people and the public announcement system of medical services, to build a harmonious doctor-patient relationship. At the same time, the county discipline inspection and supervision organs have conducted open and secret visits to units and departments, and intensified the punishment of such acts as inaction, slow action and disorderly action. Since this year, 15 cases of violations of discipline have been exposed in the county, 7 people have been disciplined by the Party and government, 15 cadres have been notified, criticized, warned, talked and handled on-duty, and 8 units have been held responsible. People talked with admonition and encouragement. (Zunyi Discipline Commission)